These Terms of Service ("Terms") govern your access to and use of the OSASCO website, online store, products, services, content, and related features (collectively, the "Services").
In these Terms, "OSASCO," "we," "us," and "our" refer to OSASCO. "You" and "your" refer to any person who accesses, browses, or uses our Services or purchases products from us.
Please read these Terms carefully before using our website or placing an order. By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.
If you do not agree with these Terms, please do not use our website or Services.
SECTION 01
Eligibility and use of our website
You may use our Services only if you are legally permitted to enter into an agreement under the laws applicable to you.
If you are under the age of majority in your province or territory, you may use our Services only with the involvement and permission of a parent or legal guardian.
You agree to use our website and Services only for lawful purposes and in accordance with these Terms.
You must not use our Services in any way that could damage, disable, overburden, interfere with, or compromise the website or the experience of other customers.
When you place an order or use certain features of our Services, we may require information such as your name, email address, telephone number, billing information, shipping address, and payment information.
You agree that all information you provide to OSASCO will be accurate, complete, and current.
If you create an account with OSASCO, you are responsible for maintaining the confidentiality of your account information and for activities carried out through your account.
You must notify us promptly if you believe your account or information has been used without authorization.
OSASCO reserves the right to suspend or terminate an account where we reasonably believe that these Terms have been violated.
OSASCO makes reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes, and other information displayed on our website are accurate.
However, product colours and appearance may vary depending on your device, screen settings, lighting, photography, or other factors.
We do not guarantee that the product appearance shown on your device will exactly match the physical product.
Product availability, descriptions, specifications, prices, and other information may change at any time without notice.
OSASCO reserves the right to discontinue products or limit the quantity of products available for purchase.
When you submit an order through our website, you are making an offer to purchase the selected products.
Submitting an order does not necessarily mean that OSASCO has accepted the order.
OSASCO reserves the right to accept, decline, limit, or cancel an order for legitimate reasons, including product availability, pricing errors, suspected fraudulent activity, payment issues, or other circumstances that may affect our ability to fulfil the order.
If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided with your order.
If payment has already been processed for an order that OSASCO cancels, the applicable amount will be refunded in accordance with our Refund Policy.
Once an order has been accepted and processed, cancellation may not be possible.
Please review your order carefully before completing your purchase.
All prices displayed on our website are in the currency indicated at checkout.
Prices, discounts, promotions, and offers may change at any time without notice.
Applicable taxes, shipping charges, delivery fees, duties, or other charges will be displayed or communicated where applicable.
The price charged for your order will generally be the price displayed at the time your order is submitted, subject to correction of errors or other circumstances described in these Terms.
You agree to provide accurate and complete payment information.
You represent that you are authorized to use the payment method provided for your purchase.
OSASCO reserves the right to refuse or cancel transactions where payment cannot be verified or where we reasonably suspect unauthorized or fraudulent activity.
OSASCO will make reasonable efforts to process and ship orders within the estimated timeframes provided on our website.
Delivery dates and timeframes are estimates and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, public emergencies, labor disruptions, or other unforeseen events.
Once an order has been transferred to the applicable delivery carrier, OSASCO is not responsible for delays caused by the carrier.
Customers are responsible for providing a complete and accurate shipping address.
Additional charges may apply when an order must be reshipped because an incorrect or incomplete address was provided.
For additional information, please review our Shipping Policy.
Returns, exchanges, and refunds are governed by OSASCO's Refund and Return Policy.
Before returning an item, customers should review the applicable requirements, including eligibility, return periods, product condition, exclusions, and return shipping requirements.
Some products may be final sale or may have specific return restrictions.
Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable Canadian consumer protection laws.
All content appearing on the OSASCO website and Services, including but not limited to:
OSASCO's name and logo
Brand identity and designs
Product names and descriptions
Text and written content
Photographs and images
Graphics and artwork
Videos and audio
Website design and layout
Promotional materials
Original marketing content
is owned by or licensed to OSASCO and is protected by applicable intellectual property laws.
You may access and use our website for your personal, lawful, and non-commercial purposes.
You may not reproduce, copy, modify, distribute, publish, sell, transmit, display, or commercially exploit OSASCO's content without our prior written permission.
You may not use the OSASCO name, logo, trademarks, designs, slogans, or other brand elements without our prior written authorization.
All rights not expressly granted to you are reserved by OSASCO.
We welcome customer reviews, comments, suggestions, ideas, and other feedback.
By submitting content to OSASCO, you represent that:
You have the right to submit the content;
The content is accurate to the best of your knowledge;
The content does not violate the rights of another person or business;
The content does not contain unlawful, threatening, abusive, defamatory, misleading, or otherwise inappropriate material; and
The content does not contain malicious software or other harmful material.
By submitting a review, photograph, comment, suggestion, or other feedback to OSASCO, you grant OSASCO a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, adapt, and distribute that content for legitimate business, marketing, promotional, and customer-service purposes.
OSASCO may remove or decline to publish content that violates these Terms or that we reasonably determine to be inappropriate.
Personal information collected through our website and Services is handled in accordance with our Privacy Policy.
Our Privacy Policy explains the types of information we may collect, how we use and protect that information, and circumstances in which information may be shared with service providers or other parties.
By using our Services, you acknowledge that you have reviewed our Privacy Policy by visiting our Privacy Policy page.
Although OSASCO makes reasonable efforts to provide accurate information, our website may occasionally contain typographical errors, inaccuracies, or omissions relating to:
Product descriptions
Prices
Promotions
Product availability
Shipping charges
Delivery estimates
Product specifications
Other website content
OSASCO reserves the right to correct errors, update information, modify product details, or cancel an order where information is materially inaccurate, including after an order has been submitted.
Where appropriate, we will make reasonable efforts to notify affected customers.
OSASCO strives to keep its website and Services available and functioning properly.
However, we do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
The website may occasionally be unavailable because of maintenance, technical problems, updates, security issues, or circumstances beyond our reasonable control.
To the fullest extent permitted by applicable law, the information and Services provided through the OSASCO website are provided on an "as available" basis.
OSASCO does not guarantee that the website or its content will always be complete, accurate, current, secure, uninterrupted, or error-free.
Nothing in these Terms excludes or limits any warranty, guarantee, right, or remedy that cannot legally be excluded or limited under applicable law.
To the fullest extent permitted by applicable law, OSASCO and its owners, directors, officers, employees, affiliates, contractors, agents, and service providers will not be liable for losses or damages arising from your use of our website or Services except where such liability cannot legally be excluded or limited.
This may include indirect, incidental, special, consequential, or similar losses, including loss of data, business interruption, or loss of profits, where permitted by applicable law.
Nothing in these Terms limits liability for matters that cannot legally be limited under applicable Canadian law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless OSASCO and its owners, directors, officers, employees, agents, contractors, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:
Your violation of these Terms;
Your misuse of our website or Services;
Your violation of applicable laws; or
Your violation of the rights of another person or business.
This provision applies only to the extent permitted by applicable law.
OSASCO may restrict, suspend, or terminate your access to our website or Services where permitted by law, including where we reasonably believe you have violated these Terms, engaged in fraudulent activity, or misused our Services.
Termination will not affect rights or obligations that arose before termination or provisions that are intended to continue after termination.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
If OSASCO does not immediately enforce a provision of these Terms, that does not mean that OSASCO has waived its right to enforce that provision in the future.
These Terms, together with OSASCO's Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and OSASCO regarding your use of our Services.
These Terms replace any previous terms relating to the same subject matter unless otherwise stated.
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of our Services will be subject to the applicable courts and laws of Ontario, Canada, subject to any mandatory consumer protection rights that apply to you.
OSASCO may update these Terms from time to time to reflect changes to our business, Services, legal requirements, or other circumstances.
The most current version of these Terms will be posted on our website.
Where required by law, we will provide appropriate notice of material changes.
Your continued use of our website after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
